Yes! Customon would offer discount coupons to the customers. You can find them easily on customon.com or from our social media pages (Facebook/Twitter). It is so easy to use. Only needs to paste this code into the coupon code box when you are in the checkout. If there is something wrong and does not work, first of all please make sure about the spelling of the code. Secondly make sure about the code expiration date. If there is a problem still, do not hesitate to get contact with us from firstname.lastname@example.org. We will get back to you shortly.
Before placing an order, please make sure about the product you like to purchase and size of the product. If you like to make an exchange, you just need to get contact with us from email@example.com.
In order to make an exchange, customers need to send the item back to us. When we receive we will send the new item to exchange. In this case, customers will be responsible for shipping cost if the product is not defective.
We want to ensure you are 100% happy with your purchase. In case that your order should contain defective goods like a printing error, then we will surely take back the product and repay you the money or send you a faultless product. You will not be responsible to return the product to us if the product is defective.
Even when there is nothing wrong with the product, you can return still it within 30 days after your order. If you don’t like the product, you can either have the purchasing price refunded or have a voucher for your next order.
In order to return your order please get contact with us from firstname.lastname@example.org. Please let us know the reason via email of your return. If there is a damage or defective product, please add a photo also. In order to make a return, customers need to send the item back to us. When we receive we will make the return your money back or offer you store credit. In this case, customers will be responsible for shipping costs. You will receive a confirmation e-mail when return process is done. The amount of time it takes for a refund to return depends solely on the bank or card issuer. Some banks/card issuers finalize refunds within a couple of business days, while others may wait until the end of the statement month to display and process refunds. If the refund seems to be taking more than one week, you can also contact your bank or card issuer to ask about their usual time frames.
Nowadays social media is a huge part of marketing. Customon definitely recommend you to use Facebook, Twitter, Tumbler and Instagram in order to market of your designs. Sharing your designs in social media would increase your sale.